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Restaurant CRM + WhatsApp Automation

VirtualHub

A multi-tenant restaurant CRM with integrated WhatsApp automation, real-time chat, AI-powered auto-replies, and order management.

Industria

Restaurants / Hospitality

Línea de Tiempo

16 weeks

El Desafío

Restaurant owners needed a unified platform to manage customers, orders, and WhatsApp conversations. They were juggling multiple tools and losing orders because manual WhatsApp responses were too slow during peak hours.

Nuestro Enfoque

We built a real-time CRM with Django Channels for WebSocket connections, dual WhatsApp provider support (Meta Cloud API + Baileys), and an AI-powered workflow automation engine. The system handles everything from customer intake to order fulfillment through automated conversation flows.

La Solución

VirtualHub is a multi-tenant restaurant platform with real-time WebSocket chat, AI auto-reply service (LangGraph + OpenAI/Anthropic), interactive WhatsApp menus, order tracking with full lifecycle management, customer management with Google Maps geocoding, and automated workflow bots for common restaurant interactions.

VirtualHub

Los Resultados

Real-time

WebSocket chat

AI

Auto-replies

2

WhatsApp providers

Stack Tecnológico

Django Next.js TypeScript Django Channels WebSockets WhatsApp API Redis PostgreSQL Docker

"VirtualHub lets us respond to customers instantly through WhatsApp. The AI handles the routine questions so we can focus on cooking."

-- Owner, Restaurant Chain

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